Frequently Asked Questions
Everything you need to know about your Hilary Duff shopping experience.
When will my order ship?
Standard orders are processed within 2-3 business days. Once shipped, you will receive a confirmation email with a tracking number to monitor your delivery.
What is your return policy?
We accept returns on unworn items with original tags attached within 30 days of purchase. Please note that items marked as Final Sale are not eligible for return or exchange.
Do you offer international shipping?
Yes, we ship to most countries worldwide. Shipping costs and estimated delivery times are calculated at checkout based on your specific location and local customs regulations.
How do I determine my size?
Each product page features a detailed size guide. We recommend comparing your measurements to our chart to ensure the perfect fit, as sizing can vary between different styles.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Shop Pay.
How should I care for my garments?
To maintain the quality of your pieces, please follow the specific care instructions located on the inner garment tag. Generally, we recommend cold washing and air drying for longevity.